Staff
3217 Northfield Drive
Springfield, IL 62702-1400
Phone (217) 744-8010
Toll Free (888) 562-7861
Administration
Jim Donelan
Executive Director
Phone: (888) 562-7861
Fax: (217) 744-8011
Email: jdonelan@toirma.org
Matt Knight
Associate Director
Phone: (888) 562-7861
Fax: (217) 744-8011
Email: mknight@toirma.org
Katie Musgrave
Account Manager
Phone: (217) 444-1349
Fax: (217) 477-6649
Email: kmusgrave@ccmsi.com
Mickey Goral
Member Services Associate
Phone: (815) 222-9939
Email: mgoral@toirma.org
Pam Butler
Administrative Assistant
Phone: (888) 562-7861
Fax: (217) 744-8011
Email: pbutler@toirma.org
Customer Service
Beth Eyrich
Underwriting Supervisor
Phone: (217) 444-1139
Fax: (217) 477-6739
Email: beyrich@ccmsi.com
Maritza Simon
Underwriting Tech
Phone: (217) 444-1204
Fax: (217) 444-6604
Email: maritza.simon@ccmsi.com
Carla Hilligoss
Underwriter
Phone: (217) 444-2111
Fax: (217) 444-2779
Email: chilligoss@ccmsi.com
Ashley Bell
Data Coordinator
Phone: (217) 444-2186
Fax: (217) 477-7417
Email: abell@ccmsi.com
Claims
Julie Flynn
Claim Supervisor
Phone: (217) 444-1245
Fax: (217) 477-6645
Email: jflynn@ccmsi.com
Bailey Ellison
Claim Representative
Phone: (217) 444-1418
Fax: (217) 477-3038
Email: bellison@ccmsi.com
Jacquitta Johnson
Claim Representative
Phone: (217) 444-1313
Fax: (217) 477-7227
Email: jacquitta.johnson@ccmsi.com
Heather Lane
Claim Associate
Phone: (217) 444-1102
Fax: (217) 477-7457
Email: heather.lane@ccmsi.com
Jessica Stitt
Claim Representative
Phone: (217) 444-1191
Fax: (217) 477-6691
Email: jstitt@ccmsi.com
Sarah Warfield
Claim Associate
Phone: (217) 444-1263
Fax: (217) 477-5985
Email: sarah.warfield@ccmsi.com
Loss Control
Sean Richardson
Loss Control Supervisor
Mobile: (217) 274-1907
Fax: (217) 274-1907
Email: sean.richardson@ccmsi.com
Tyler Knight
Loss Control Representative
Mobile: (217) 304-4482
Fax: (217) 477-6887
Email: tknight@ccmsi.com