Customer Service
TOIRMA takes pride in our customer service to our membership. Our team receives calls daily relating to auto/inland marine/property changes, certificate requests, and general coverage questions.
Along with daily calls, the customer service team processes building evaluations, mailings, loss control correspondence, new members, payroll audits, prospect underwriting, and renewal packets and billings.
Forms:
For questions, please contact:
Maritza Simon
Underwriting Tech
Phone: (217) 444-1204
Fax: (217) 477-6604
Email: maritza.simon@ccmsi.com
Carla Hilligoss
Underwriter
Phone: (217) 444-2111
Fax: (217) 477-2779
Email: chilligoss@ccmsi.com
Forms: